Changing a joint Wilma account to a personal account

Wilma account

Updated: 18.1.2021

By following these instructions, a guardian can change a joint username to a personal one.

  • If both guardians were using the joint Wilma account (both have access to the same username and password), both guardians should follow the instructions below.
  • If only one of the guardians has been using the joint account, the school will give the other guardian a key code. In this case, the guardian who has not yet used the joint account can then create a personal Wilma account.
  • When one joint account is split into two separate personal accounts, the messages sent and received under the joint account will be availble on both new accounts.